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Org Chart » Claims Department
 
This department encompasses professionally highly trained of the communication operations with the debtors ,discuss and attempting to collect depts. From them amicably and compromise the issues without taking legal steps to collect the debt.
In consequence to the requirement of the finance installing entities and according collection policies whereof, this department by dint of a pre-determined program based on major fundamental, acts, performs and completes all needed requisites.
Apart from costumer relation management Relation management software developed by Microsoft that controls and execute in operations to provide the claim service within professionally criteria , this department contains a developed communication center to document all telephone, text .messages and  emails
This department also employs specialist of field collection experienced and highly trained in terms of dealing with cases that necessitate personal visits to the debtors in their working places and houses and gather the information of concern .such processes are done in coordination with the the follow support department.
We keep ,in this department ,permanent contact and debtors even after the communication of judicial procedures to upgrade the customers information to be utilized within the limits of the legal procedures or to facilitate the business of the follow up department or to find out the possible compromises with the said customers.
 
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